Privacy Policy

Last Updated: March 27, 2026

1. INTRODUCTION

This Privacy Policy explains how Techavenue Systems Limited (“Paskii”, “we”, “our”, or “us”) collects, uses, discloses, and protects personal data in connection with your use of the Paskii platform, website, or mobile application (collectively, the “Platform”), as defined in our Terms of Service.

This Policy forms an integral part of the Terms of Service and should be read together with them.

This Policy is issued in compliance with the Nigeria Data Protection Act, 2023 (NDPA).

2. DATA CONTROLLER

Techavenue Systems Limited is the Data Controller responsible for your personal data.

Email: support@paskii.com

3. DEFINITIONS

For consistency with the Terms of Service:

  • “Platform” means the Paskii application, website, and related services.
  • “Users” include both Consumers (service requesters) and Taskers (independent service providers).
  • “Services” refer to the marketplace facilitation services provided by Paskii.

4. PERSONAL DATA WE COLLECT

We collect and process the following categories of personal data in connection with your use of the Platform:

4.1 Identity & Verification Data

To enhance safety, platform integrity, and fraud prevention, all Users (including Consumers and Taskers) may be required to undergo identity verification. Such data may include:

  • full name and date of birth;
  • National Identification Number (NIN);
  • Bank Verification Number (BVN);
  • government-issued identification (e.g., passport, driver’s licence);
  • verification results and status; and
  • any additional information reasonably required for compliance, fraud prevention, or regulatory purposes.

Paskii reserves the right to request verification at any stage of the user lifecycle, and may restrict, suspend, or terminate accounts that fail to satisfy verification requirements.

4.2 Contact Data

  • email address;
  • phone number;
  • residential or business address.

4.3 Account Data

  • username and login credentials;
  • profile details, preferences, and user-generated information;
  • account activity and settings.

4.4 Transaction & Escrow Data

  • transaction records between Users;
  • payment confirmations and status;
  • escrow funding, release, and dispute records (as described in Clause 5 of the Terms of Service);
  • commission deductions and payout records (where applicable).

4.5 Technical & Usage Data

  • IP address;
  • device type, operating system, and browser information;
  • log data, session activity, and interaction metrics;
  • error reports and diagnostic data.

4.6 Communications Data

  • messages exchanged between Users through the Platform;
  • customer support communications;
  • feedback, complaints, and dispute-related communications.

4.7 Location Data

We may collect and process real-time or task-based location data from Taskers during service delivery for purposes including:

  • facilitating task completion;
  • enhancing user safety;
  • preventing fraud or disputes.

Location data is processed on the basis of:

  • performance of contract; and/or
  • legitimate interests in maintaining platform integrity and safety; and, where required under applicable law, your explicit consent, which may be withdrawn at any time.

We do not collect personal data beyond what is reasonably necessary for the purposes set out in this Policy.

5. HOW WE COLLECT DATA

We collect personal data through:

  • account registration and onboarding;
  • identity verification processes (Clause 4, Terms of Service);
  • transactions conducted through the Platform (Clause 5, Terms of Service);
  • communications between Users;
  • cookies and tracking technologies; and
  • third-party service providers.

6. LEGAL BASIS FOR PROCESSING

We process personal data on the following lawful bases:

6.1 Performance of Contract: To provide the Platform and facilitate transactions between Users under the Terms of Service.

6.2 Legal Obligation: To comply with KYC/AML, fraud prevention, and regulatory requirements.

6.3 Legitimate Interests: To improve platform functionality, enforce our Terms of Service, and ensure platform integrity.

6.4 Consent: Where required, including marketing communications and optional features.

7. PURPOSES OF PROCESSING

We use personal data to:

  • create and manage User accounts;
  • facilitate escrow payments and transactions (Clause 5, Terms of Service);
  • verify identity and prevent fraud (Clause 4, Terms of Service);
  • enforce platform rules and prevent prohibited conduct (Clause 6, Terms of Service);
  • provide customer support and dispute resolution assistance (Clause 10, Terms of Service);
  • improve platform performance and security; and
  • comply with legal and regulatory obligations.

8. DATA SHARING & DISCLOSURE

We may share personal data with:

8.1 Service Providers

  • Payment processors (for escrow services)
  • Identity verification providers
  • Cloud hosting and infrastructure providers

8.2 Other Users

Limited data necessary to facilitate transactions between Consumers and Taskers.

8.3 Regulatory Authorities

Where required by law, court order, or regulatory obligations.

8.4 Corporate Transactions

In connection with mergers, acquisitions, or restructuring.

We do not sell personal data.

9. INTERNATIONAL DATA TRANSFERS

Where personal data is transferred outside Nigeria, we implement appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs);
  • Adequacy decisions; or
  • equivalent lawful transfer mechanisms.

10. DATA RETENTION

We retain personal data only for as long as necessary to:

  • provide the Services;
  • comply with legal obligations;
  • enforce our Terms of Service; and
  • resolve disputes between Users.

11. DATA SECURITY

We implement appropriate technical and organizational measures, including:

  • encryption (in transit and at rest);
  • multi-factor authentication for administrative access;
  • role-based access controls;
  • monitoring, logging, and intrusion detection; and
  • regular security testing and updates.

12. YOUR RIGHTS

Under NDPA, you have the right to:

  • access your personal data;
  • correct inaccurate data;
  • request deletion (subject to legal limits);
  • restrict or object to processing;
  • request data portability; and
  • withdraw consent where applicable.

Requests should be sent to: support@paskii.com

13. AUTOMATED DECISION-MAKING

We may use automated systems (e.g., fraud detection) to protect the Platform.

Such processing will not have significant legal effects without appropriate safeguards.

14. COOKIES & TRACKING

We use cookies to:

  • enhance user experience;
  • analyse usage patterns; and
  • improve platform performance.

Users may manage cookie preferences through browser settings.

15. CHILDREN’S PRIVACY

The Platform is not intended for individuals under 18 years (consistent with Clause 3 of the Terms of Service).

16. DATA BREACH NOTIFICATION

In the event of a data breach, we will:

  • notify affected Users where required; and
  • comply with NDPA reporting obligations.

17. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Material changes will be communicated in line with Clause 14 of the Terms of Service.

18. CONTACT & REGULATORY RIGHTS

For enquiries or complaints: support@paskii.com

You may also lodge complaints with Nigeria Data Protection Commission (NDPC).